Customer Experiences and the Lowest Hanging Fruit


Customer Experiences and the Lowest Hanging Fruit

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Why Customers Choose to Leave - And How to Prevent It

Understand the critical reasons behind customer departures and learn strategies to enhance retention.

Transform Your Customer Experience

  • Expert Insights: Benefit from the wisdom of Scott Mitchell, an industry leader with over 30 years' experience in facility management, coaching, and program design.
  • Proven Strategies: Implement successful solutions for offering superior customer experiences and grasp the easily accessible opportunities for growth.
  • Innovative Solutions: Discover innovative and profitable solutions provided by Premier Tennis Consulting for clubs and professional tournaments.

Leverage Low Hanging Fruit for Growth

  • Immediate Results: Focus on straightforward and effective strategies to quickly enhance your business growth.
  • Exclusive Content: Gain access to "Customer Experiences and Low Hanging Fruit Replay," a 54:37 detailed video guide.
  • Professional Development: Earn a certificate of completion with informative insights from Scott Mitchell, a recognized authority in tennis operations, management, and coaching.

Why Choose This Program?

With real-world expertise, actionable strategies, and a comprehensive approach to improving customer experiences and capturing growth opportunities, "Customer Experiences and the Lowest Hanging Fruit" is the essential guide for any club or facility looking to enhance their profitability and customer satisfaction.


  • Who can benefit from this program?
    Anyone involved in club or facility management, coaching, or anyone interested in improving customer satisfaction and business growth.
  • How long is the video replay?
    The exclusive "Customer Experiences and Low Hanging Fruit" replay is 54:37 minutes long, packed with invaluable insights and strategies.
  • What makes Scott Mitchell an expert?
    Scott Mitchell brings over 30 years of experience in premier tennis consulting, coaching, and program development, making him a leading voice in the industry.

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